Website Terms of Use

Last updated: 29 September 2026

About these terms

These Terms of Use explain the terms that apply when you visit and use the Survive and Thrive Therapy website.

By using this website, you agree to these terms. If you do not agree with them, please do not use the website.

About Survive and Thrive Therapy

This website is operated by Frances Carpenter, trading as Survive and Thrive Therapy.

My legal name is Frances Read and I practise professionally as Frances Carpenter.

Information on this website

I take reasonable care to ensure that the information on this website is accurate and up to date. However, information may change and I cannot guarantee that every piece of information will always be complete, accurate or current.

The content of this website is provided for general information and should not be relied upon as a substitute for individual medical, psychological or other professional advice.

Contacting me through the website

The website provides information about my services and ways to contact me.

Submitting an enquiry through the website does not create a therapist-client relationship. A therapeutic relationship is only established following appropriate discussion, agreement and completion of any required arrangements.

Please avoid including highly sensitive or confidential information in the website contact form.

Information about how personal information submitted through the website is handled can be found in my Privacy Policy.

Appointments and therapy services

Information displayed on this website about therapy services, availability, fees and locations is provided for general information and may change.

Any therapy appointment or therapeutic relationship is subject to separate arrangements agreed between you and me. Those arrangements may include information about fees, cancellations, confidentiality, boundaries and other aspects of working together.

Before entering into an agreement for therapy services, you will be provided with the relevant information about the service and the terms governing our therapeutic work.

Nothing on this website constitutes a guarantee that therapy will be suitable for a particular person or that a particular outcome will be achieved.

Links to other websites

This website may contain links to third-party websites or services, including appointment booking or other external services.

These websites are operated independently from Survive and Thrive Therapy. I am not responsible for the content, availability, security or privacy practices of third-party websites.

When you follow a link to another website, you should review that website's own terms and privacy policy.

Intellectual property

Unless otherwise stated, the content of this website, including text, photographs, graphics, logos and other original material, belongs to Frances Carpenter / Survive and Thrive Therapy or is used with appropriate permission.

You may view and access the website for your own personal, non-commercial use.

You must not reproduce, copy, modify, distribute or commercially exploit material from this website without prior written permission, except where permitted by law.

Website availability

I aim to keep this website available and functioning correctly, but I cannot guarantee that it will always be available or free from errors, interruptions or technical problems.

I may update, suspend or withdraw parts of the website where reasonably necessary.

Limitation of liability

I take reasonable care in preparing and maintaining this website, but I cannot guarantee that the website or its content will always be accurate, complete, current or free from errors or interruptions.

To the extent permitted by law, I am not responsible for loss or damage arising from your use of, or reliance on, information provided on this website.

Nothing in these Terms of Use excludes or limits any liability that cannot lawfully be excluded or limited, or affects your statutory rights as a consumer.

Changes to these terms

I may update these Terms of Use from time to time to reflect changes to the website, my services or applicable legal requirements.

The most recent version will be published on this website, together with the date it was last updated.

Governing law

These Terms of Use are governed by the laws of England and Wales.

Any disputes arising in connection with these Terms of Use will be subject to the jurisdiction of the courts of England and Wales, unless applicable law provides otherwise.

Contact

If you have any questions about these Terms of Use, please contact me through my Contact Me page.

Frances Carpenter

Survive and Thrive Therapy